| Customer
Relationship Management (CRM) is a strategy used to learn
more about customer needs and behaviors in order to
develop
stronger relationships with them. Good customer
relationships are a the heart of business success -
turning customer satisfaction into customer loyalty. CRM
is a process that will help bring together lots of pieces
of information about customers, sales and marketing
effectiveness, responsiveness, and market trends.
CRM software helps you free up
valuable time typically spent on routine administrative
tasks. This time can be spent more profitably following up
with clients. Perpetual Technology Solutions realizes the
challenges your organization faces in implementing am
maintaining an efficient CRM program
ACT! is for people who are
serious about relationships and who need a system to help
them manage and grow these relationships.
About our ACT!
Consulting and Training Services
- Needs Assessment to
determine how ACT! can assist you with managing your
contacts
- Software Licenses
- Installation and Setup
- Database Upgrade
Conversions
- Customized Database
- Customized Templates
- Customized Reports
- Setup Synchronization
for Remote Users
- Import Data from Other
Applications
- On-going Support and
Troubleshooting
- Support for all Versions
of ACT! from v5.
- User Training
About ACT!
Software - Make contact. Build relationships. Get results
With more than 2.5 million
individual users and 35,000 corporate customers, ACT! by
Sage is the #1 selling contact and customer management
solution worldwide. ACT! is renowned for exceptional
end-user adoption, low overall total cost of ownership (TCO),
and high return on investment (ROI) for both individuals
and organizations.
What is ACT!
- ACT! is the #1
best-selling contact and customer manager.
- ACT! is rich in
heritage, with an 18-year track record for delivering
products that are easy to use, customizable and
affordable.
- ACT! has evolved contact
management, offering high-impact functionality and
best-in-class levels of quality and performance.
- ACT! delivers high
levels of features and a low total cost of ownership.
- ACT! integrates the
productivity tools you use every day.
What can ACT! help you do?
- Centralize critical
contact and customer information and stay organized.
- Manage Contacts at the
Company level for a complete customer view.
- Manage and grow business
relationships through top-notch communications.
- Utilize Contact and
Company Notes and History to track every relationship
detail.
- Organize Contacts into
Groups based on key actionable criteria.
- Track all customer
communications whether they are paper, fax or e-mail.
- Prioritize your day to stay on top of
appointments and tasks.
- Forecast and track Sales
Opportunities for an improved bottom line.
- Access and report on
critical information quickly and easily.
- Customize to capture
data unique to your business for more insightful
business decisions.
- Support remote or
traveling users. Take critical information on the go.
For more information or assistance, please contact
the Learning Center at (863) 644-1120 ext. 4133 or email the Learning
Center.
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